In response to safety concerns from consumers, Nestlé USA has issued a recall for more than 440,000 Starbucks-branded holiday mugs. These mugs were part of the 2023 Starbucks Holiday Collection and have reportedly caused burns and cuts due to overheating or breakage. Distributed widely across the US, the recall highlights the risks associated with metallic mugs when used to microwave beverages or hold hot liquids.
Recall Announcement
The United States Consumer Product Safety Commission (CPSC) issued a notice on March 21 detailing the recall that was initiated by Nestlé USA. The notice highlighted that the affected Starbucks-branded metallic mugs could overheat or break if microwaved or used to contain very hot liquids. Such incidents have unfortunately led to users sustaining injuries, including burns and cuts.
Affected Products
The recall specifically targets four gift set varieties from the Starbucks 2023 Holiday Collection:
- Starbucks Holiday Gift Set with 2 Mugs
- Starbucks Classic Hot Cocoa and Mug
- Starbucks Peppermint and Classic Hot Cocoas and Mug
- Starbucks Holiday Blend Coffee and Mug
These sets were available for purchase across major retailers, including Target and Walmart, as well as through Nexcom, which caters to military personnel. Their wide availability in-store and online has raised concerns about the potential number of consumers who might be at risk.
Consumer Safety Concerns
According to the CPSC’s announcement, there have been 12 reported incidents of the mugs overheating or breaking, resulting in 10 injuries. These injuries include nine severe burns or blisters on the fingers or hands and one laceration on a finger. The severity and nature of these injuries have prompted a swift call to action for the recall and return of the affected products.
Steps for Consumers
For consumers who have purchased or received any of the recalled mug sets, immediate steps should be taken to ensure personal safety and compliance with the recall. Here’s what should happen:
- Cease Use: Individuals are urged to stop using the recalled mugs immediately to prevent any risk of injury.
- Return Options: Affected mugs can be returned to the place of purchase. Consumers have the option to receive a cash refund or a gift card equal to the purchase value.
- Contacting Nestlé USA: Alternatively, consumers can contact Nestlé USA directly for a full refund. Detailed instructions and contact information are available on the company’s official website, NestleUSA.com.
Ensuring Product Safety
This recall serves as a critical reminder of the importance of product safety standards and the vigilance required by manufacturers and consumers alike. Nestlé USA and Starbucks have expressed their commitment to consumer safety, taking decisive action to mitigate risks associated with the recalled mugs. The companies have also assured consumers of their dedication to resolving the issue efficiently and ensuring such incidents are prevented in the future.
Final Thoughts
Ultimately, the recall of Starbucks-branded holiday mugs by Nestlé USA emphasizes the critical need for product safety and consumer awareness. Those affected should promptly cease using the recalled mugs and follow the steps provided for a refund or replacement. By prioritizing safety and staying informed, consumers can safeguard their well-being while continuing to enjoy their favorite goods. For further information on the recall process and how to proceed, individuals are encouraged to visit NestleUSA.com.